The questions worth asking
- Names. Both partners if they like, but one required field is enough.
- Email, and phone as optional. Ask how they prefer to be contacted. Some couples will not enquire if a phone number is required.
- Date or season. Offer “exact date”, “month or season” and “not sure yet”. Many couples are still flexible, and forcing a date loses them.
- Estimated guest count. A range works well: under 50, 50 to 100, 100 to 150 and so on.
- Budget. Optional, and as a range. It helps you reply with the right package. If you publish prices, you can make this lighter. More on that in should wedding venues show prices.
- What they have in mind. One open text box. This is where couples tell you what makes their day different, and it gives your reply something personal to respond to.
- How they found you. Optional, but useful for knowing which directories, ads or referrals are worth paying for.
What to leave out
- Full address. You do not need it at this stage.
- Detailed menus, colour schemes or supplier lists. That is a planning conversation, not an enquiry.
- Required phone numbers, unless you only reply by phone.
- A captcha that is hard to use on mobile. Use invisible spam protection instead.
- Several separate forms for brochure, viewing and contact. One form with a “what would you like” choice is easier.
Make it feel short
- Use tap-friendly choices (date type, guest range, budget range) instead of typing where you can.
- Split it into two short steps if you have more than six fields. Start with the date and guest count, which couples find easy to answer.
- Say what happens next beside the button: “We reply within one working day with availability and our price guide.”
- Test it on your own phone, end to end, including the confirmation email.
Or let a chat ask the questions
Some couples prefer asking a question before they fill in anything. An AI enquiry assistant can answer first, then collect the same details over a few messages, so it feels like a conversation rather than a form. You still get the date, guests, budget and contact details, plus the full chat.
The form is one part of the enquiry path. The rest is covered in the wedding venue website checklist.